Last Updated: May 20, 2025
Welcome to CoachSaab ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (collectively, the "Services").
We may collect personal information that you provide directly to us, such as your email address when you register for an account. We also collect audio files that you upload for analysis. Usage data, such as IP addresses, browser type, and pages visited, may be collected automatically.
We use the information we collect to:
We do not sell your personal information. We may share your information with third-party service providers that perform services for us or on our behalf (e.g., AI model providers for transcription and analysis, payment processors). These providers are obligated to protect your data and use it only for the purposes we specify.
We may also disclose your information if required by law or in response to valid requests by public authorities.
We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage of information is completely secure, so we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy. Raw audio files are typically deleted after 90 days, unless otherwise required by law or for specific service needs agreed upon with you.
Depending on your jurisdiction (e.g., GDPR, DPDP), you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy, please contact us at [Your Contact Email Address].